From the archive: Negative reviews happen. What should we do about them?
Pop quiz time.
What do the following things have in common?
- Traffic jams
- Fish in the ocean
- The full moon appearing every month
- Negative book reviews
If you answered they are all certain to happen, then you pass!
Every book gets negative reviews. The Hunger Games, a book I absolutely love, has 443 1-star reviews. No matter how good your book is, eventually, you will get negative reviews. So since we can’t avoid them, we should have a strategy for what to do when they appear on our product pages, else we collapse into a blubbering heap or decide to quit writing and join the carnival. Sure, the endless access to funnel cakes would be awesome, but your family would miss you.
Below are four actions I’ve gathered from personal experience, talking with author friends/reading similar posts, and research. I hope that by the end, you’ll be able to read…
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